Return ~
& Cancelation
For U.A.E orders
Bought it, tried it, didn’t love it? Send it back. If you’re not totally obsessed with your Luxura Perfumes purchase, return or exchange it free (no return shipping or handling fees) within 5 days of purchase. We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges. Please note it may take up to 10 business days for the credit to appear on your account.
– When you return your purchase to customerservice@Luxura.ae by mail within 60 days of the purchase date, you will receive a full refund to your original payment method for the price of the item(s).
– Unfortunately, we can’t accept returns or issue refunds after 5 days.
Here's how to return or exchange your item(s)
01. Fill out the Returns + Exchanges form on the back of your order summary—use the top box for returns, the bottom box for exchanges. Place the completed form with your item(s) in the original Luxura.ae packaging, or any well-padded envelope or box.
02. Create and print your FREE USPS return label here, and attach it securely to the package.
03. Seal up the box and wait for delivery to pick it up
Once you’ve created a return label and sent it back to us, you can track your return. Look out for an email confirmation—we’ll let you know when your return is received and processing!
For international orders
Bought it, tried it, didn’t love it? Send it back. If you’re not totally obsessed with your Luxura Perfumes purchase, return or exchange it free (no return shipping or handling fees) within 5 days of purchase. We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges. Please note it may take up to 10 business days for the credit to appear on your account.
– When you return your purchase to customerservice@Luxura.ae by mail within 60 days of the purchase date, you will receive a full refund to your original payment method for the price of the item(s).
– Unfortunately, we can’t accept returns or issue refunds after 5 days.